However, sometimes there’s still a bit of a gap that requires you to push the wire in a bit further to connect.Įnsure the cables are pushed in as far as they can go on both ends.

There is an audible “click” sound when plugging in the cable to the headset. Playstation (PS4/PS5) and Xbox One Fixes Check Cable ConnectionĪs with the PC version, it’s possible to have a loose connection between your Playstation and headset. Of course, this isn’t the ideal solution, but for many, this workaround does the job as long as the cord’s long enough and they don’t make any sudden movements. You might find the “sweet spot” by moving the jack around, where the sound comes through both earpieces. Many gamers report that a common fix for headset sound issues is to partially remove the audio jack from where it’s plugged into the computer while playing sound. Unfortunately, if you have integrated sound, this could mean you’ll need either an independent sound card or a new motherboard. If the same problem repeats, then it could be possible that there’s an issue with your hardware, such as a faulty sound card. If the sound issue’s not fixed by now, try using another headset or headphones. You can also download special software that will automatically update outdated drivers and scan for corrupted drivers. Use windows to scan for a new driver or select the newest driver you downloaded from Astro.Right-click on the correct audio port and select “update driver.”.Identify the sound port your headset’s connected to, for example, “Speakers Realtec(R) Audio).”.Open device manager and look for “audio inputs and outputs” on the list of devices.Type in “device manager” in your search bar.If not, enable it and test again.Īn outdated or corrupted driver can also cause sound issues for your soundcard or integrated sound. Once your computer restarts, check and see if the device was enabled.If the test only comes through one ear, try disabling the device and restarting your PC.Once you’ve opened “manage sound devices,” select the A10 headset device listed and test the sound.You can also click on “manage sound devices” to pull up a list of all sound devices for your system.Once you’re in sound settings, you can choose your headphones from the “output devices” drop-down and troubleshoot any issues.To check your headset’s sound settings in Windows 10, here’s what you do.įind the speakers icon (usually located in your taskbar near the clock) and select “open sound settings,” or you can type in your search bar “sound settings.” If the problem happens with the new cable, then you know it’s another issue and not the cable. It’s always a good idea to have a brand new cable handy to test. This happens with even the most high-end headphones.

However, as cables move around, the wires inside closer to the jack begin to wear and eventually break. This can especially be the case if you have issues with animals, such as cats and dogs, chewing on your cables. Bad CableĪ bad cable could also be the cause of your sound problem. Testing to make sure that the audio jack is plugged in all the way should be the first step in troubleshooting sound issues on the PC. For example, if you’re cable isn’t plugged in securely on either the PC or headset end, you may only receive sound from one side. One of the most common causes for sound coming out of one earpiece are issues related to your audio cable’s connection point on either end. Here are a few common causes and fixes for unidirectional sound issues on Mac and Pcs. The good news is we’ve got fixes for all these causes.īelow you’ll find common fixes for the three major gaming platforms: PC, Playstation, and Xbox. Test on your PC or another gaming consoleįixing Astro A10 Headset with Only One Side WorkingĪ sound issue with only one side working on your Astro Headset can be caused by a bad cable connection, bad cable, outdated drivers, or a system setting not set correctly.Playstation (PS4/PS5) and Xbox One Fixes.Fixing Astro A10 Headset with Only One Side Working.

Zelda a10 headset